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Privacy policy

Privacy Policy

  1. What we do with your information

Thank you for visiting Dame Jeanne. Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used by the Website. Dame Jeanne is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal information and how we will treat it. By visiting, you accept and agree to the practices described in this policy. For the purposes of the Data Protection Act 1998 (the Act), the data controller is Dame Jeanne, Miksebaan 266, 2930 Brasschaat. Our designated representative for the purposes of the Act is listed below.

  1. Consent

How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange a delivery or return a purchase, we imply that you consent to our collection and use it only for that specific reason. If we ask for your personal information for a secondary reason, such as marketing, we will ask you directly for your explicit consent or give you the option of saying no.

If, after you have signed up, you change your mind, you can withdraw your consent for us to contact you for further collection, use or disclosure of your information at any time by contacting us at info@damejeanne.be .

  1. Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

  1. Shopify

Our store is hosted on Shopify Inc.They provide us with the online e-commerce platform that allows us to sell our products and services to you.Your data is stored through the data storage, databases and general Shopify application. They store your data on a secure server behind a firewall.

Payment :

If you choose a direct payment gateway to complete your purchase, Shopify stores use your credit card information. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is only kept for as long as it takes to complete your purchase transaction. After that is completed, your purchase transaction information is deleted. All direct payment gateways meet the standards set by PCI-DSS as administered by the PCI Security Standards Council, a joint effort of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements ensure the secure processing of credit card information by our store and its service providers. For more insight, you can also read Shopify's Terms of Service :

(https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

  1. Third Party Services

Generally, the third party providers we use will only collect, use and disclose your information to the extent necessary to enable them to perform the services they provide to us. Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we must provide them for your purchase-related transactions. For these providers, we encourage you to read their privacy policies so that you understand how your personal information will be handled by them. In particular, please note that certain providers may be located in or have facilities that are located in a different jurisdiction than you or us. Thus, if you choose to proceed with transaction involving the services of an outside service provider, your information may be subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. For example, if you are located in Canada and your transaction is processed by a payment gateway in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States law, including the Patriot Act. Once you leave our store's website or are redirected to a third-party website or application, you are no longer subject to this Privacy Policy or the terms of our website.

Links :

When you click on links in our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google Analytics:

Our store uses Google Analytics to help us learn more about who is visiting our site and what pages are being looked at.

  1. Security

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not improperly lost, misused, accessed, disclosed, altered or destroyed. When you provide us with your credit card information, the information is encrypted with: Secure Socket Layer Technology (SSL) and stored with an AES-256 encryption. While no Internet transmission method or electronic storage is 100% secure, we follow all PCI-DSS requirements and additionally implement the widely accepted standard.

  1. Cookies

Here is a list of cookies we use. We've listed them here so you can choose whether or not to opt out of cookies.

_session_id, unique token, sessional, allows Shopify to store information about your . session (referrer, landing page, etc.).

_shopify_visit, no data stored, 30 minutes persistent from last visit, used by our website provider's internal statistics tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional : storefront_digest, unique token, undetermined If the store has a password, this is used to: determine if the current visitor has access.

PREF, persistent for a very short period of time, set by Google and tracks who visits the store and from where.

  1. Age of consent

By using this site, you represent that you are at least of age in your country, state or province of residence.

  1. Changes to this Privacy Policy

We reserve the right to change this privacy policy at any time, so please review it regularly. Changes and clarifications will become effective immediately after they are posted on the website. If we make changes to our policy, we will let you know here that it has been updated so you know what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so we can continue to sell products to you.

  1. Questions and contact information

If you wish to change, correct or delete any personal information we have about you you can always make a complaint or just want more information about how we work, you can always contact us :


Lady Jeanne

Miksebaan 266

2930 Brasschaat, Belgium

Tel: ++32 495 61 66 32

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